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KMID : 0869920130190020194
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Journal of Korean Academy Society of Nursing Education
2013 Volume.19 No. 2 p.194 ~ p.202
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The Effects of Leader’s Emotional Intelligence and Nurse’s own Emotional Intelligence on Organizational Commitment and Organizational Citizenship Behavior
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Joo Yun-Su
Han Sang-Sook
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Abstract
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Purpose: The purpose of this study was to identify the effects of leader’s emotional intelligence and nurse’s own emotional intelligence on organizational commitment and organizational citizenship behavior. Methods: Data were collected by self-administered questionnaires from 346 clinical nurses, and analysed by the SPSS 18.0 program. Results: The Factors which influence organizational commitment were use of emotion of nurse (=.28), other’s emotional appraisal of leader(=.25), regulation of emotion of leader(=.16), other’s emotional appraisal of nurse(=14). These factors explained 36.7% of organizational commitment. The Factors which influence organizational citizenship behavior were other’s emotional appraisal of nurse(=.25), use of emotion of nurse(=.24), regulation of emotion of nurse(=.23), use of emotion of leader(=.20). These factors explained 43.6% of organizational citizenship behavior. Conclusion: The results of this study can be used to develop hospitals’ management strategies for enhancement of nurses’ organizational commitment and organizational citizenship behavior.
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KEYWORD
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Emotional intelligence, Organizational commitment, Organizational citizenship behavior
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